Key Insights
The US healthcare Business Process Outsourcing (BPO) industry, valued at $133 million in 2025, is experiencing robust growth, projected to expand at a compound annual growth rate (CAGR) of 8.11% from 2025 to 2033. This expansion is driven by several key factors. Increasing healthcare data volumes necessitate efficient management and analysis, fueling demand for BPO services in revenue cycle management, claims processing, and patient care coordination. The rising adoption of electronic health records (EHRs) and the growing focus on value-based care further contribute to this trend. Healthcare providers and payers are increasingly outsourcing non-core functions like human resource management, customer relationship management (CRM), and operational management to BPO providers to streamline operations, reduce costs, and improve efficiency. The industry's segmentation reflects this, with significant opportunities in Patient Enrollment and Strategic Planning, Patient Care Services, Revenue Cycle Management, Pharmaceutical Services (R&D, Manufacturing, Non-clinical), and various Payer Services. Major players like Accenture, Cognizant, UnitedHealth Group, IBM, and others are actively competing in this dynamic market. The geographical distribution within the US shows strong demand across all regions, with variations likely driven by population density and healthcare infrastructure.
The continued growth of the US healthcare BPO market is expected to be influenced by advancements in healthcare technology, increasing regulatory compliance requirements, and a growing emphasis on data security and privacy. The competitive landscape is characterized by both large multinational corporations and specialized healthcare-focused BPO providers. The ongoing digital transformation within the healthcare industry is creating opportunities for BPOs that can leverage advanced technologies such as artificial intelligence (AI) and machine learning (ML) to improve service delivery and provide data-driven insights. However, challenges remain, including the need for robust security measures to protect sensitive patient data and the complexity of navigating the evolving regulatory landscape. The market is expected to witness consolidation as larger players acquire smaller firms to expand their service offerings and geographical reach.

US Healthcare BPO Industry Market Report: 2019-2033
This comprehensive report provides an in-depth analysis of the US Healthcare BPO industry, encompassing market dynamics, growth trends, key players, and future outlook. With a study period spanning 2019-2033, a base year of 2025, and a forecast period of 2025-2033, this report is an essential resource for industry professionals, investors, and strategic decision-makers. The report delves into the parent market of Business Process Outsourcing (BPO) and its child market, Healthcare BPO, offering granular insights into various segments.
US Healthcare BPO Industry Market Dynamics & Structure
The US Healthcare BPO market is characterized by a dynamic interplay of factors influencing its structure and growth trajectory. Market concentration is moderately high, with several large players dominating, alongside numerous smaller, specialized firms. Technological innovation, particularly in areas like AI, machine learning, and cloud computing, is a significant driver, enhancing efficiency and accuracy in various BPO services. Stringent regulatory frameworks, including HIPAA compliance, shape operational practices and influence market dynamics. Competitive pressures from other service providers and internalization of BPO functions are key challenges. The end-user demographic is diverse, including hospitals, clinics, pharmaceutical companies, and insurance payers. Mergers and acquisitions (M&A) activity remains significant, shaping market consolidation and service offerings.
- Market Concentration: Moderately high, with top 5 players holding approximately xx% market share (2024).
- Technological Innovation: AI, ML, and cloud computing are key drivers, improving automation and analytics.
- Regulatory Framework: HIPAA compliance dictates strict data security and privacy protocols.
- M&A Activity: Significant activity observed, with xx major deals concluded between 2019-2024, resulting in an estimated xx Million USD in transaction value.
- Competitive Landscape: Intense competition exists among established players and emerging niche providers.
- End-User Demographics: Hospitals, clinics, pharmaceutical firms, and insurance payers constitute the primary user base.
US Healthcare BPO Industry Growth Trends & Insights
The US Healthcare BPO market has witnessed robust growth over the historical period (2019-2024), with a CAGR of xx%. This growth is attributed to factors like increasing healthcare expenditures, rising demand for cost-effective solutions, and the growing adoption of advanced technologies. Market penetration of BPO services within the healthcare sector is expected to further increase over the forecast period, driven by the need for improved operational efficiency and enhanced patient care. Technological advancements such as AI-powered diagnostics and predictive analytics are transforming service offerings, leading to increased adoption rates. Shifting consumer behavior towards telehealth and remote healthcare services is further augmenting the demand for BPO services that facilitate these models. The market size is projected to reach xx Million USD in 2025 and xx Million USD by 2033.

Dominant Regions, Countries, or Segments in US Healthcare BPO Industry
The Northeast and West Coast regions dominate the US Healthcare BPO market, driven by a higher concentration of healthcare providers and technology hubs. Within the service segments, Revenue Cycle Management (RCM) and Claims Management are currently the largest segments, owing to the complex billing and reimbursement processes in the US healthcare system. However, significant growth potential lies in Patient Care Services and Pharmaceutical R&D support.
- Revenue Cycle Management (RCM): High demand for efficient billing and coding solutions, leading to significant market share.
- Claims Management: Large volume of claims processing necessitating specialized BPO services.
- Pharmaceutical R&D: Growing investment in pharmaceutical research drives demand for specialized BPO support.
- Patient Care Services: Increasing demand for telehealth and remote patient monitoring is driving growth.
- Key Drivers: Increasing healthcare spending, regulatory compliance needs, and the push towards value-based care.
US Healthcare BPO Industry Product Landscape
The product landscape of the US Healthcare BPO industry is evolving rapidly, with a focus on integrated, end-to-end solutions leveraging AI, machine learning, and analytics. These solutions offer enhanced accuracy, efficiency, and cost savings for healthcare providers. The key selling propositions revolve around improved patient experience, reduced operational costs, and enhanced data security. Notable advancements include AI-powered chatbots for patient engagement and automated claim processing tools.
Key Drivers, Barriers & Challenges in US Healthcare BPO Industry
Key Drivers: The escalating demand for cost-effective healthcare solutions, the increasing complexity of regulatory compliance, and the rapid adoption of advanced technologies drive market growth. The shift towards value-based care models also necessitates streamlined operations facilitated by BPO services.
Challenges & Restraints: Data security and privacy concerns, the high cost of implementation and integration of new technologies, and the risk of vendor lock-in are significant challenges. Supply chain disruptions and the complexities of navigating the regulatory landscape also impact the market. Competitive pressures from both domestic and international players pose ongoing challenges. The impact of these restraints is estimated to reduce the overall market growth by approximately xx% over the forecast period.
Emerging Opportunities in US Healthcare BPO Industry
Significant opportunities exist in niche areas such as telehealth support, remote patient monitoring, and specialized pharmaceutical services. The growing adoption of blockchain technology offers potential for enhanced data security and transparency. Further market penetration in underserved rural areas presents a significant opportunity for expansion. Moreover, tapping into the growing demand for personalized medicine and AI-driven diagnostics opens avenues for specialized BPO solutions.
Growth Accelerators in the US Healthcare BPO Industry
Strategic partnerships between BPO providers and healthcare organizations are crucial for driving long-term growth. Continued technological advancements, especially in AI and automation, will further enhance efficiency and expand service offerings. Expanding into new service areas, such as population health management, and proactively adapting to evolving regulatory landscapes are critical for sustainable growth.
Key Players Shaping the US Healthcare BPO Industry Market
- Accenture PLC
- Cognizant
- UnitedHealth Group Incorporated
- GeBBs Healthcare Solutions
- IBM Corporation
- Sutherland Healthcare Solutions
- Parexel International
- IQVIA
- Capgemini
- Genpact Limited
Notable Milestones in US Healthcare BPO Industry Sector
- May 2023: Atento recognized as a leader in Frost Radar for Customer Experience and Outsourcing services in Latin America. This signifies growing global recognition of BPO capabilities.
- March 2022: CPSI's acquisition of Healthcare Resource Group Inc. expands its RCM capabilities and strengthens its market position. This highlights the ongoing consolidation within the RCM segment.
In-Depth US Healthcare BPO Industry Market Outlook
The US Healthcare BPO market is poised for continued expansion, driven by ongoing technological innovation, increasing demand for cost-effective solutions, and the evolving regulatory landscape. Strategic investments in AI, machine learning, and data analytics will shape the future of the industry. Companies focusing on specialized services, strong partnerships, and proactive adaptation to changing market dynamics are best positioned for success. The long-term market outlook is positive, with significant opportunities for growth and innovation.
US Healthcare BPO Industry Segmentation
-
1. Payer Service
- 1.1. Human Resource Management
- 1.2. Claims Management
- 1.3. Customer Relationship Management (CRM)
- 1.4. Operational/Administrative Management
- 1.5. Care Management
- 1.6. Provider Management
- 1.7. Other Payer Services
-
2. Pharmaceutical Service
- 2.1. Research and Development
- 2.2. Manufacturing
-
2.3. Non-clinical Services
- 2.3.1. Supply Chain Management and Logistics
- 2.3.2. Sales and Marketing Services
- 2.3.3. Other Non-clinical Services
US Healthcare BPO Industry Segmentation By Geography
-
1. North America
- 1.1. United States
- 1.2. Canada
- 1.3. Mexico
-
2. South America
- 2.1. Brazil
- 2.2. Argentina
- 2.3. Rest of South America
-
3. Europe
- 3.1. United Kingdom
- 3.2. Germany
- 3.3. France
- 3.4. Italy
- 3.5. Spain
- 3.6. Russia
- 3.7. Benelux
- 3.8. Nordics
- 3.9. Rest of Europe
-
4. Middle East & Africa
- 4.1. Turkey
- 4.2. Israel
- 4.3. GCC
- 4.4. North Africa
- 4.5. South Africa
- 4.6. Rest of Middle East & Africa
-
5. Asia Pacific
- 5.1. China
- 5.2. India
- 5.3. Japan
- 5.4. South Korea
- 5.5. ASEAN
- 5.6. Oceania
- 5.7. Rest of Asia Pacific

US Healthcare BPO Industry REPORT HIGHLIGHTS
Aspects | Details |
---|---|
Study Period | 2019-2033 |
Base Year | 2024 |
Estimated Year | 2025 |
Forecast Period | 2025-2033 |
Historical Period | 2019-2024 |
Growth Rate | CAGR of 8.11% from 2019-2033 |
Segmentation |
|
Table of Contents
- 1. Introduction
- 1.1. Research Scope
- 1.2. Market Segmentation
- 1.3. Research Methodology
- 1.4. Definitions and Assumptions
- 2. Executive Summary
- 2.1. Introduction
- 3. Market Dynamics
- 3.1. Introduction
- 3.2. Market Drivers
- 3.2.1. Rapid Increase in Clinical Process Outsourcing (CPO); Increasing R&D in the Healthcare Industry
- 3.3. Market Restrains
- 3.3.1. Data Integrity and Confidentiality
- 3.4. Market Trends
- 3.4.1. Claims Management is Expected to Grow with High CAGR in the Forecast Period
- 4. Market Factor Analysis
- 4.1. Porters Five Forces
- 4.2. Supply/Value Chain
- 4.3. PESTEL analysis
- 4.4. Market Entropy
- 4.5. Patent/Trademark Analysis
- 5. Global US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 5.1. Market Analysis, Insights and Forecast - by Payer Service
- 5.1.1. Human Resource Management
- 5.1.2. Claims Management
- 5.1.3. Customer Relationship Management (CRM)
- 5.1.4. Operational/Administrative Management
- 5.1.5. Care Management
- 5.1.6. Provider Management
- 5.1.7. Other Payer Services
- 5.2. Market Analysis, Insights and Forecast - by Pharmaceutical Service
- 5.2.1. Research and Development
- 5.2.2. Manufacturing
- 5.2.3. Non-clinical Services
- 5.2.3.1. Supply Chain Management and Logistics
- 5.2.3.2. Sales and Marketing Services
- 5.2.3.3. Other Non-clinical Services
- 5.3. Market Analysis, Insights and Forecast - by Region
- 5.3.1. North America
- 5.3.2. South America
- 5.3.3. Europe
- 5.3.4. Middle East & Africa
- 5.3.5. Asia Pacific
- 5.1. Market Analysis, Insights and Forecast - by Payer Service
- 6. North America US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 6.1. Market Analysis, Insights and Forecast - by Payer Service
- 6.1.1. Human Resource Management
- 6.1.2. Claims Management
- 6.1.3. Customer Relationship Management (CRM)
- 6.1.4. Operational/Administrative Management
- 6.1.5. Care Management
- 6.1.6. Provider Management
- 6.1.7. Other Payer Services
- 6.2. Market Analysis, Insights and Forecast - by Pharmaceutical Service
- 6.2.1. Research and Development
- 6.2.2. Manufacturing
- 6.2.3. Non-clinical Services
- 6.2.3.1. Supply Chain Management and Logistics
- 6.2.3.2. Sales and Marketing Services
- 6.2.3.3. Other Non-clinical Services
- 6.1. Market Analysis, Insights and Forecast - by Payer Service
- 7. South America US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 7.1. Market Analysis, Insights and Forecast - by Payer Service
- 7.1.1. Human Resource Management
- 7.1.2. Claims Management
- 7.1.3. Customer Relationship Management (CRM)
- 7.1.4. Operational/Administrative Management
- 7.1.5. Care Management
- 7.1.6. Provider Management
- 7.1.7. Other Payer Services
- 7.2. Market Analysis, Insights and Forecast - by Pharmaceutical Service
- 7.2.1. Research and Development
- 7.2.2. Manufacturing
- 7.2.3. Non-clinical Services
- 7.2.3.1. Supply Chain Management and Logistics
- 7.2.3.2. Sales and Marketing Services
- 7.2.3.3. Other Non-clinical Services
- 7.1. Market Analysis, Insights and Forecast - by Payer Service
- 8. Europe US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 8.1. Market Analysis, Insights and Forecast - by Payer Service
- 8.1.1. Human Resource Management
- 8.1.2. Claims Management
- 8.1.3. Customer Relationship Management (CRM)
- 8.1.4. Operational/Administrative Management
- 8.1.5. Care Management
- 8.1.6. Provider Management
- 8.1.7. Other Payer Services
- 8.2. Market Analysis, Insights and Forecast - by Pharmaceutical Service
- 8.2.1. Research and Development
- 8.2.2. Manufacturing
- 8.2.3. Non-clinical Services
- 8.2.3.1. Supply Chain Management and Logistics
- 8.2.3.2. Sales and Marketing Services
- 8.2.3.3. Other Non-clinical Services
- 8.1. Market Analysis, Insights and Forecast - by Payer Service
- 9. Middle East & Africa US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 9.1. Market Analysis, Insights and Forecast - by Payer Service
- 9.1.1. Human Resource Management
- 9.1.2. Claims Management
- 9.1.3. Customer Relationship Management (CRM)
- 9.1.4. Operational/Administrative Management
- 9.1.5. Care Management
- 9.1.6. Provider Management
- 9.1.7. Other Payer Services
- 9.2. Market Analysis, Insights and Forecast - by Pharmaceutical Service
- 9.2.1. Research and Development
- 9.2.2. Manufacturing
- 9.2.3. Non-clinical Services
- 9.2.3.1. Supply Chain Management and Logistics
- 9.2.3.2. Sales and Marketing Services
- 9.2.3.3. Other Non-clinical Services
- 9.1. Market Analysis, Insights and Forecast - by Payer Service
- 10. Asia Pacific US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 10.1. Market Analysis, Insights and Forecast - by Payer Service
- 10.1.1. Human Resource Management
- 10.1.2. Claims Management
- 10.1.3. Customer Relationship Management (CRM)
- 10.1.4. Operational/Administrative Management
- 10.1.5. Care Management
- 10.1.6. Provider Management
- 10.1.7. Other Payer Services
- 10.2. Market Analysis, Insights and Forecast - by Pharmaceutical Service
- 10.2.1. Research and Development
- 10.2.2. Manufacturing
- 10.2.3. Non-clinical Services
- 10.2.3.1. Supply Chain Management and Logistics
- 10.2.3.2. Sales and Marketing Services
- 10.2.3.3. Other Non-clinical Services
- 10.1. Market Analysis, Insights and Forecast - by Payer Service
- 11. Northeast US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 12. Southeast US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 13. Midwest US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 14. Southwest US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 15. West US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 16. Competitive Analysis
- 16.1. Global Market Share Analysis 2024
- 16.2. Company Profiles
- 16.2.1 Accenture PLC
- 16.2.1.1. Overview
- 16.2.1.2. Products
- 16.2.1.3. SWOT Analysis
- 16.2.1.4. Recent Developments
- 16.2.1.5. Financials (Based on Availability)
- 16.2.2 Cognizant
- 16.2.2.1. Overview
- 16.2.2.2. Products
- 16.2.2.3. SWOT Analysis
- 16.2.2.4. Recent Developments
- 16.2.2.5. Financials (Based on Availability)
- 16.2.3 UnitedHealth Group Incorporated*List Not Exhaustive
- 16.2.3.1. Overview
- 16.2.3.2. Products
- 16.2.3.3. SWOT Analysis
- 16.2.3.4. Recent Developments
- 16.2.3.5. Financials (Based on Availability)
- 16.2.4 GeBBs Healthcare Solutions
- 16.2.4.1. Overview
- 16.2.4.2. Products
- 16.2.4.3. SWOT Analysis
- 16.2.4.4. Recent Developments
- 16.2.4.5. Financials (Based on Availability)
- 16.2.5 IBM Corporation
- 16.2.5.1. Overview
- 16.2.5.2. Products
- 16.2.5.3. SWOT Analysis
- 16.2.5.4. Recent Developments
- 16.2.5.5. Financials (Based on Availability)
- 16.2.6 Sutherland Healthcare Solutions
- 16.2.6.1. Overview
- 16.2.6.2. Products
- 16.2.6.3. SWOT Analysis
- 16.2.6.4. Recent Developments
- 16.2.6.5. Financials (Based on Availability)
- 16.2.7 Parexel International
- 16.2.7.1. Overview
- 16.2.7.2. Products
- 16.2.7.3. SWOT Analysis
- 16.2.7.4. Recent Developments
- 16.2.7.5. Financials (Based on Availability)
- 16.2.8 IQVIA
- 16.2.8.1. Overview
- 16.2.8.2. Products
- 16.2.8.3. SWOT Analysis
- 16.2.8.4. Recent Developments
- 16.2.8.5. Financials (Based on Availability)
- 16.2.9 Capgemini
- 16.2.9.1. Overview
- 16.2.9.2. Products
- 16.2.9.3. SWOT Analysis
- 16.2.9.4. Recent Developments
- 16.2.9.5. Financials (Based on Availability)
- 16.2.10 Genpact Limited
- 16.2.10.1. Overview
- 16.2.10.2. Products
- 16.2.10.3. SWOT Analysis
- 16.2.10.4. Recent Developments
- 16.2.10.5. Financials (Based on Availability)
- 16.2.1 Accenture PLC
List of Figures
- Figure 1: Global US Healthcare BPO Industry Revenue Breakdown (Million, %) by Region 2024 & 2032
- Figure 2: United states US Healthcare BPO Industry Revenue (Million), by Country 2024 & 2032
- Figure 3: United states US Healthcare BPO Industry Revenue Share (%), by Country 2024 & 2032
- Figure 4: North America US Healthcare BPO Industry Revenue (Million), by Payer Service 2024 & 2032
- Figure 5: North America US Healthcare BPO Industry Revenue Share (%), by Payer Service 2024 & 2032
- Figure 6: North America US Healthcare BPO Industry Revenue (Million), by Pharmaceutical Service 2024 & 2032
- Figure 7: North America US Healthcare BPO Industry Revenue Share (%), by Pharmaceutical Service 2024 & 2032
- Figure 8: North America US Healthcare BPO Industry Revenue (Million), by Country 2024 & 2032
- Figure 9: North America US Healthcare BPO Industry Revenue Share (%), by Country 2024 & 2032
- Figure 10: South America US Healthcare BPO Industry Revenue (Million), by Payer Service 2024 & 2032
- Figure 11: South America US Healthcare BPO Industry Revenue Share (%), by Payer Service 2024 & 2032
- Figure 12: South America US Healthcare BPO Industry Revenue (Million), by Pharmaceutical Service 2024 & 2032
- Figure 13: South America US Healthcare BPO Industry Revenue Share (%), by Pharmaceutical Service 2024 & 2032
- Figure 14: South America US Healthcare BPO Industry Revenue (Million), by Country 2024 & 2032
- Figure 15: South America US Healthcare BPO Industry Revenue Share (%), by Country 2024 & 2032
- Figure 16: Europe US Healthcare BPO Industry Revenue (Million), by Payer Service 2024 & 2032
- Figure 17: Europe US Healthcare BPO Industry Revenue Share (%), by Payer Service 2024 & 2032
- Figure 18: Europe US Healthcare BPO Industry Revenue (Million), by Pharmaceutical Service 2024 & 2032
- Figure 19: Europe US Healthcare BPO Industry Revenue Share (%), by Pharmaceutical Service 2024 & 2032
- Figure 20: Europe US Healthcare BPO Industry Revenue (Million), by Country 2024 & 2032
- Figure 21: Europe US Healthcare BPO Industry Revenue Share (%), by Country 2024 & 2032
- Figure 22: Middle East & Africa US Healthcare BPO Industry Revenue (Million), by Payer Service 2024 & 2032
- Figure 23: Middle East & Africa US Healthcare BPO Industry Revenue Share (%), by Payer Service 2024 & 2032
- Figure 24: Middle East & Africa US Healthcare BPO Industry Revenue (Million), by Pharmaceutical Service 2024 & 2032
- Figure 25: Middle East & Africa US Healthcare BPO Industry Revenue Share (%), by Pharmaceutical Service 2024 & 2032
- Figure 26: Middle East & Africa US Healthcare BPO Industry Revenue (Million), by Country 2024 & 2032
- Figure 27: Middle East & Africa US Healthcare BPO Industry Revenue Share (%), by Country 2024 & 2032
- Figure 28: Asia Pacific US Healthcare BPO Industry Revenue (Million), by Payer Service 2024 & 2032
- Figure 29: Asia Pacific US Healthcare BPO Industry Revenue Share (%), by Payer Service 2024 & 2032
- Figure 30: Asia Pacific US Healthcare BPO Industry Revenue (Million), by Pharmaceutical Service 2024 & 2032
- Figure 31: Asia Pacific US Healthcare BPO Industry Revenue Share (%), by Pharmaceutical Service 2024 & 2032
- Figure 32: Asia Pacific US Healthcare BPO Industry Revenue (Million), by Country 2024 & 2032
- Figure 33: Asia Pacific US Healthcare BPO Industry Revenue Share (%), by Country 2024 & 2032
List of Tables
- Table 1: Global US Healthcare BPO Industry Revenue Million Forecast, by Region 2019 & 2032
- Table 2: Global US Healthcare BPO Industry Revenue Million Forecast, by Payer Service 2019 & 2032
- Table 3: Global US Healthcare BPO Industry Revenue Million Forecast, by Pharmaceutical Service 2019 & 2032
- Table 4: Global US Healthcare BPO Industry Revenue Million Forecast, by Region 2019 & 2032
- Table 5: Global US Healthcare BPO Industry Revenue Million Forecast, by Country 2019 & 2032
- Table 6: Northeast US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 7: Southeast US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 8: Midwest US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 9: Southwest US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 10: West US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 11: Global US Healthcare BPO Industry Revenue Million Forecast, by Payer Service 2019 & 2032
- Table 12: Global US Healthcare BPO Industry Revenue Million Forecast, by Pharmaceutical Service 2019 & 2032
- Table 13: Global US Healthcare BPO Industry Revenue Million Forecast, by Country 2019 & 2032
- Table 14: United States US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 15: Canada US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 16: Mexico US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 17: Global US Healthcare BPO Industry Revenue Million Forecast, by Payer Service 2019 & 2032
- Table 18: Global US Healthcare BPO Industry Revenue Million Forecast, by Pharmaceutical Service 2019 & 2032
- Table 19: Global US Healthcare BPO Industry Revenue Million Forecast, by Country 2019 & 2032
- Table 20: Brazil US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 21: Argentina US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 22: Rest of South America US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 23: Global US Healthcare BPO Industry Revenue Million Forecast, by Payer Service 2019 & 2032
- Table 24: Global US Healthcare BPO Industry Revenue Million Forecast, by Pharmaceutical Service 2019 & 2032
- Table 25: Global US Healthcare BPO Industry Revenue Million Forecast, by Country 2019 & 2032
- Table 26: United Kingdom US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 27: Germany US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 28: France US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 29: Italy US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 30: Spain US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 31: Russia US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 32: Benelux US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 33: Nordics US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 34: Rest of Europe US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 35: Global US Healthcare BPO Industry Revenue Million Forecast, by Payer Service 2019 & 2032
- Table 36: Global US Healthcare BPO Industry Revenue Million Forecast, by Pharmaceutical Service 2019 & 2032
- Table 37: Global US Healthcare BPO Industry Revenue Million Forecast, by Country 2019 & 2032
- Table 38: Turkey US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 39: Israel US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 40: GCC US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 41: North Africa US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 42: South Africa US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 43: Rest of Middle East & Africa US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 44: Global US Healthcare BPO Industry Revenue Million Forecast, by Payer Service 2019 & 2032
- Table 45: Global US Healthcare BPO Industry Revenue Million Forecast, by Pharmaceutical Service 2019 & 2032
- Table 46: Global US Healthcare BPO Industry Revenue Million Forecast, by Country 2019 & 2032
- Table 47: China US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 48: India US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 49: Japan US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 50: South Korea US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 51: ASEAN US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 52: Oceania US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 53: Rest of Asia Pacific US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
Frequently Asked Questions
1. What is the projected Compound Annual Growth Rate (CAGR) of the US Healthcare BPO Industry?
The projected CAGR is approximately 8.11%.
2. Which companies are prominent players in the US Healthcare BPO Industry?
Key companies in the market include Accenture PLC, Cognizant, UnitedHealth Group Incorporated*List Not Exhaustive, GeBBs Healthcare Solutions, IBM Corporation, Sutherland Healthcare Solutions, Parexel International, IQVIA, Capgemini, Genpact Limited.
3. What are the main segments of the US Healthcare BPO Industry?
The market segments include Payer Service, Pharmaceutical Service.
4. Can you provide details about the market size?
The market size is estimated to be USD 133 Million as of 2022.
5. What are some drivers contributing to market growth?
Rapid Increase in Clinical Process Outsourcing (CPO); Increasing R&D in the Healthcare Industry.
6. What are the notable trends driving market growth?
Claims Management is Expected to Grow with High CAGR in the Forecast Period.
7. Are there any restraints impacting market growth?
Data Integrity and Confidentiality.
8. Can you provide examples of recent developments in the market?
May 2023: Atento, a major provider of customer relationship and business process outsourcing (CRM/BPO) services, reported that Frost & Sullivan recognized it as a leader in the Frost Radar for Customer Experience and Outsourcing services in Latin America for 2022.
9. What pricing options are available for accessing the report?
Pricing options include single-user, multi-user, and enterprise licenses priced at USD 3800, USD 4500, and USD 5800 respectively.
10. Is the market size provided in terms of value or volume?
The market size is provided in terms of value, measured in Million.
11. Are there any specific market keywords associated with the report?
Yes, the market keyword associated with the report is "US Healthcare BPO Industry," which aids in identifying and referencing the specific market segment covered.
12. How do I determine which pricing option suits my needs best?
The pricing options vary based on user requirements and access needs. Individual users may opt for single-user licenses, while businesses requiring broader access may choose multi-user or enterprise licenses for cost-effective access to the report.
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Methodology
Step 1 - Identification of Relevant Samples Size from Population Database



Step 2 - Approaches for Defining Global Market Size (Value, Volume* & Price*)

Note*: In applicable scenarios
Step 3 - Data Sources
Primary Research
- Web Analytics
- Survey Reports
- Research Institute
- Latest Research Reports
- Opinion Leaders
Secondary Research
- Annual Reports
- White Paper
- Latest Press Release
- Industry Association
- Paid Database
- Investor Presentations

Step 4 - Data Triangulation
Involves using different sources of information in order to increase the validity of a study
These sources are likely to be stakeholders in a program - participants, other researchers, program staff, other community members, and so on.
Then we put all data in single framework & apply various statistical tools to find out the dynamic on the market.
During the analysis stage, feedback from the stakeholder groups would be compared to determine areas of agreement as well as areas of divergence